Reference 3 min read Updated 2026-06-01

Emergency Pool Recovery Protocol

v2026.07

When a pool is found green, cloudy, or with zero chlorine, this recovery protocol restores safe water in 24–72 hours.

Pool emergencies require systematic treatment in the correct order. Rushing the process or skipping steps increases recovery time.

Initial Assessment

  • Close pool to all users immediately.
  • Test: FC, TC, CC, pH, TA, CYA, and note water colour and clarity.
  • Identify likely cause: pump failure, feeder empty, high CYA, extended period without service.
  • Photograph current condition (for liability records).
  • Verify pump is running and filter is operating at normal pressure.

Green Pool Recovery (Algae Bloom)

  • Step 1: Lower pH to 7.2 using muriatic acid — this maximises chlorine activity.
  • Step 2: Brush all pool surfaces vigorously to break algae biofilm.
  • Step 3: Add shock to achieve 30 ppm FC — use the shock calculator for exact dose.
  • Step 4: Run filter 24 hours continuously.
  • Step 5: Test FC every 4–6 hours. If below 10 ppm, add more chlorine to maintain 10+ ppm.
  • Step 6: When water turns grey-white, vacuum dead algae to waste. Backwash filter.
  • Step 7: Continue filtering until FC drops naturally to 5 ppm or below.
  • Step 8: Run full balance test and correct all parameters.
  • Step 9: Photograph recovered water and log the event.
  • Step 10: Identify root cause and adjust maintenance to prevent recurrence.

Moderately Compromised Water (Cloudy, High CC)

  • Step 1: Test and record all parameters.
  • Step 2: Adjust pH to 7.2–7.4.
  • Step 3: Shock to 10 ppm FC.
  • Step 4: Add clarifier after chemistry is corrected.
  • Step 5: Run filter 24 hours.
  • Step 6: Retest and balance all parameters.

Notes

  • Never allow guests into the pool during recovery.
  • Log the event and all corrective actions.
  • If recovery takes more than 72 hours, consider whether a partial drain is needed.
Sources:
  1. Pool & Hot Tub Alliance — Pool & Spa Operator Handbook, 2022

Last reviewed: 2026-06-01